IT SUPPORT & SERVICES

MAINTENANCE

We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.
HELPDESK & SUPPORT

Our technicians assist your users via phone, remote session, or office visits. Access quality tech support quickly.
CONSULTING

We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date.
CUSTOMIZED BUSINESS IT

We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.
IT AUTOMATION

We monitor your systems and security 24/7. We proactively remediate or alert you when problems arise.
PRIORITY SUPPORT

Enjoy the benefit of unlimited priority support from our team of experts. Focus on solutions rather than accounting.
FULL NETWORK MAINTENANCE

We manage and maintain your entire network including workstations, servers, wifi, internet connection, and more.
SIMPLIFIED BILLING

We offer simple, flat-rate billing to further simplify management of your IT. Forecast your 12 month roadmap and budget.
IT CONSULTING & STRATEGY

We build a custom IT roadmap for your business, then meet with you on a regular basis ensure your systems are up to date and secure.
DOCUMENTATION & INVENTORY

We document your entire IT inventory, allowing us to quickly remediate issues and to help you manage your technology.
PERSONAL USER SUPPORT

We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.
MACS & PCS

Our experts are current on the latest Windows and OS X technology, software, and security.
DAY OR NIGHT

We work around your schedule to help you get the service when you need it. Appointments are set for specific times.
CLOUD SERVICES

Help with name brand cloud services like Google, Yahoo, Dropbox, Apple, Microsoft, and more.
MOBILE AND SYNC

Set up sync of mail, calendar, contacts, documents, and photos across all your family devices, including mobile devices.
VIRUS REMOVAL AND PROTECTION

Get rid of nasty spyware and viruses. Keep them out with powerful protection for the whole family.
BACKUP AND RECOVERY

Get the right backup solution in place, with affordable, painless, automatic backup solutions to cloud or drive with reliable reporting.
FRIENDLY LOCAL HELPDESK

Our full time help desk team is at your service when you need them most. We offer remote assistance, on-site visits, and online resources such as our advanced ticketing system and customer knowledge base.
Our support team helps businesses focus on business
3 REASONS TO CHOOSE COMPUTER COURAGE
FRIENDLY, LOCAL TECHNICIANS WHO KNOW YOUR NAME
Our technicians all work together here in our Berkeley office, sharing resources and getting to know our customers. We carefully select our technicians and our customers, allowing us to ensure a quality relationship built on trust.
ORGANIZED, ACCOUNTABLE PROBLEM SOLVING
You’ll know that your systems are up to date and healthy with our meticulous reporting and monitoring. We add an extra human touch with manual system reviews, documentation updates, and strategy sessions.
RELIABLE, TRUSTED MAINTENANCE FOR ALL TECHNOLOGY
We use industry-leading tools to track and monitor problems, collaborate between technicians, communicate with our clients, and keep careful records of all problem solving for full accountability.
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